Whether you have been servicing tens of thousands of loans or are just starting to service loans, BSI will create a custom program to meet your needs. With no portfolio minimums, BSI provides a complete, private label subservicing solution to its clients.

BSI has been rated Tier 1 by Freddie Mac and Superior by Fannie Mae. This ensures that all your borrowers get the quality of service they deserve. An option to do all borrower communication in your name allows you to retain the borrower relationship for future cross-sell and up-sell opportunities. As an outsourcer, BSI has no lending activities and does not compete with you for the borrowers business.

Our investment in technology and our experience in processing have created a model that we feel certain will benefit your company. Our employees are servicing portfolios every day so they can appreciate the challenges you would face. We have extensive experience in portfolio conversions and flow business as well as understanding both the data and processing sides of portfolio servicing.

Key aspects of our service offering are:

• Complete subservicing solution with ability to work with a variety of investors such as Fannie Mae, Freddie Mac, Ginnie Mae, FHA, VA, and several private investors.
• All borrower communication conducted in your name.
• Customized reporting to meet your needs.
• Single technology platform for all products.
• Single or multiple investor participations in a loan.
• Dedicated client management with an individual responsible for monitoring your portfolio, addressing any issues and managing to Service Level Agreements.
• Unbundled subservicing: You choose the functions that you want to do, outsource the rest to us. Please see additional details on our “Global Outsourcing” section
• Improve portfolio performance by implementing borrower retention programs.
• Leverage our global delivery model with domestic and international operations.
• Image enabled processes.

Benefits of Subservicing with BSI

• No minimum volume requirements
• Convert fixed costs to variable costs to thrive in our volatile market
• Reduce per unit costs
• Service new products without upfront capital investment
• Access to latest technology with a stable partner
• Focus management resources on core activities and outsource the rest of us
• Manage risk & stay compliant with changes in guidelines

(a) Interim Servicing

• Loan Boarding
• Collecting first few payments prior to sale of loans
• Credit Bureau reporting
• Year-end tax reporting
• Transfer support to new servicer
• Loss mitigation activities, if applicable
• Image enabled processes

(b) Permanent Servicing

• Investor reporting
• Payment processing (Check, ACH, Western Union, Online Payments)
• Escrow Management
• Tax and Credit reporting
• Multiple Branding Options includes Client or BSI
• Loss mitigation including foreclosures, bankruptcy and REO management
• Image enabled processes

(c) Special/ Default Servicing

• Portfolio improvement through optimization of default resolution strategies
• Customized loss mitigation strategies per product type
• Continuous client communication for rapid decision-making
• Customized reporting per client and investor requirements

BSI Financial Services – Loan Subservicing Overview :: Download Adobe Acrobat PDF brochure