Globalization in the financial services industry has led companies to leverage a global delivery model to lower costs, improve quality and reduce turnaround times. BSI has the experience and infrastructure to enable you to leverage the best of the global delivery model, while eliminating the risk and cost associated with starting an offshore outsourcing solution.

BSI can provide a "Right Shore" solution with activities conducted in our US and India operations based upon your input. You can outsource your entire backoffice or only the functions you choose. BSI has the capability to test your program in our US operations center and as metrics and goals are met, suitable activities can be transitioned to our India operation while maintaining Service Level Metrics. Flexible program structures allow you to have dedicated or shared teams of BSI associates. Some of the activities outsourced include:

• New loan setup, verification of tax, insurance & escrow
• Inbound & outbound calling for customer service and cross-selling
• Verification of mortgage/ employment
• Contract processing of loans
• Payment processing from checks, coupons or lockbox reports
• Setup & tracking of insurance and tax on accounts
• Escrow analysis to review exceptions
• Reconciliation of custodial accounts with investor reports
• Loss mitigation solicitation & fulfillment
• Bankruptcy & foreclosure management
• Processing & recording of assignments & lien releases.

BSI Financial Services – Global Outsourcing Overview :: Download Adobe Acrobat PDF brochure