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Please contact us if you have any questions about our services or questions regarding your loan account.

For General Customer Service Inquires and Correspondence:


Customer Care
BSI Financial Services
P.O. Box 517
Titusville, PA 16354-0517
800-327-7861 Toll-Free
814-217-1366 Fax


For Payments:
Regular Mail Address:
BSI Financial Services
P.O. Box 660605
Dallas, TX 75266


Overnight Mail Address:
BSI Financial Services
Attn: Cashiering
314 S. Franklin Street, 2nd Fl
Titusville, PA 16354


Qualified Written Request - Notice of Error or Information Request
Under the Real Estate Settlement Procedures Act, a qualified written request is a written correspondence (other than notice on your payment coupon or other payment medium supplied by us) regarding the servicing of your loan which identifies your name, account number, and the specific reasons for the request, such as an error on your loan account or a request for information. Any qualified written request you wish to submit must be sent to:

BSI Financial Services
Attn: Qualified Written Requests
1425 Greenway Drive, Suite 400
Irving, TX 75038

 

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